Monday, September 22, 2014

My unpleasant experience in Banahaw Heals Spa (Bocaue, Bulacan Branch)

My family and I were supposed to go to Silvara's spa as it is our favorite massage parlor. But then the price is a little bit overwhelming especially that my brother and I just recently resigned from our companies to work abroad. When we were driving on the way to the karenderia behind Mcdonalds, we saw this ad from the building "100 pesos hilot on off peak hours". We decided to give it a try since we are on a tight budget. When we approached the information desk we were asked if we are members already. We were then told that the 100 peso rate is for members only. A little bit disappointed as their sign did not state that clearly. 250 pesos is the rate for non-members. My mom wanted my brother and I to try the massage first. Then my papa came up and had us all listed for the massage. We were advised to avail the family membership which cost 500.00 pesos (good for 10 people) than to pay the regular price in order to save money. Upon computation, we would save about 100 pesos on that day plus whenever we wanted to come, we will only pay 100.00 pesos which in reality makes sense. The problem is, they need to edit their signboard and state clearly that the 100.00 pesos rate is for members only. 

All matters settled, we then proceeded to the massage process. Our slippers were removed and were replaced with indoor slippers. Our feet were soaked in hot water and were wiped dry. My brother and I were escorted in a couple room divided by a see-through curtain. (Non-sense curtains). We were asked to remove our clothings and wear the shorts provided on the massage table. I asked my brother to turn around while we change clothes as I can see him clearly through the curtain. We were asked to lay down afterwards.

This is it, the long awaited massage. The first strokes were firm and relaxing then the strokes became hurried, hard and without rhythm. I was awake the whole process. There was a moment where she lifted the towel covered on my legs and returned it back as if there was something she forgot to do before proceeding to the legs. There was also a moment when I felt there was a massage stroke done on my left arm but was not done on my right arm. The massage really felt like the lady was in a hurry to finish. She also grabbed my fingers very hard and had pulled it so strong that my head tilted on the side where she grabbed a finger. (Ang sakit!) 

The finale, the face massage! (Sa wakas, matatapos na!) The face massage was half okay half not okay. I hate the part where she alternately stroked the in between of my brows upto the middle of my forehead hurriedly. It was not relaxing at all! I was relieved when she said, "Tapos na po." She then asked if whether I want water or tea. I said tea and she left. Since it was my first time there, I hurriedly put on my clothes and went outside to the waiting area. After a few minutes, she handed a wet towel and the tea. My brother went out next and we waited for our parents.

When we got outside, I asked my parents whether their massage was hurried like mine. To my surprise, the masseuse did all good except for mine. :( Well, I'll give it a second chance and will definitely voice my concern the next time. 

Below is the pricelist and their offers:



  1. Wow! I can't believe too many people have the same issue as mine with this massage parlor! My bad experience happened in 2012 which I also shared on my blog --->

    I am currently transferring my blog posts from an older blog to a new one so I chanced upon your blog when I googled Banahaw Heals Spa. You wrote this post in 2014 so I think they haven't changed that much in years. I think the problem with them is that they keep on selling franchise of Banahaw Heals spa without really having a strong quality control.

    Buti sana if I'm the only one. If you will check the comments on my old blog post, you will see that there are many of us. You may want to check it out here --->

    Are you still availing of their services until now? How is it? We stopped going there even though we also availed of the lifetime membership card.